1 These Terms apply to all contracts for the "Sale of Services" by the "Yen Artistry".
1.1 These Terms & Conditions cannot be varied in any way by the "Client" unless such conditions are expressly agreed by "Yen Artistry".
2.1 Prices are determined at the time of purchase and, prior to payment.
3 Booking (Apply to Personal Booking)
3.1 To secure booking, a full amount is requested and is strictly non-refundable and non-transferable.
3.2 All quotation and includes HMUA slot soft-booking will be valid for 2 days only, HMUA slot will be auto release if no payment receives before the dateline.
3.3 The balance of the sales amount collections will be advised by "Yen Artistry".
4.1 The payments are to be made without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
4.2 All balance MUST be made before the event day.
4.3 Any late payment, a fee of 5% will be charged to the total sale amount.
5.1 A booking is considered firm from the date of confirmation and accordingly, if a booking is cancelled by "Client" before the event / appointment, "Yen Artistry" reserves the right to forfeit the deposit / payments made.
5.2 In the event of any incomplete service(s) caused by the lateness of customers, "Yen Artistry" reserves the right to collect full amount.
5.3 In the event of any cancellation/postponement on unforeseen circumstances due to any cause beyond reasonable control such as weather conditions, sudden illness, injury, victim of crime, flooding, traffic conditions, vehicle breakdown, accident, flight delays etc., "Yen Artistry" reserves the right to charge for expenses (e.g. including but not limited to; travel arrangements, props, etc.), that "Yen Artistry" may have incurred (or committed to) prior to the cancellation/postponement.
5.4 "Client" is allowing one-time reschedule but it is subject to availability.
5.5 Hair & Makeup: In the case of corporate bookings, rescheduling and cancellation of the appointment will incur a 50% charge and 100% charge within 24 hours’ notice.
6.1 The "Client" hereby allows the "Yen Artistry" to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc.
7.1 Hair & Makeup: In the event of emergency and unforeseen circumstances due to any cause beyond their reasonable control e.g. sudden illness, injury, victim of crime, flooding, traffic conditions, vehicle breakdown, accident, flight delays etc. a replacement makeup artist will substitute the role of the current Hair & Makeup Artist.
8.1 All tool(s) and product(s) are brand new or kept sanitary and are sanitized between every makeup / treatment application and all product(s) came from proper channel(s) supplier(s).
8.2 Any skin condition should be reported by the "Client" to prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. "Client" agrees to release the "Yen Artistry" and Hair & Makeup Artist from liability for any skin complications due to allergic reactions.
8.3 Any skin / health (diabetes, etc.) condition should be reported by the "Client" before "Yen Artistry" performed treatment(s). "Client" agrees to release the "Yen Artistry" and Hair & Makeup Artist from liability for any skin complications due to allergic reactions.
9 Compensation / Refund
9.1 There will be no compensation / refund for any completed job(s).
10.1 The terms of the Contract are wholly contained in these Terms and any other writing agreed by both parties.
10.2 This is a NOT signature required terms, "Client" needs to read thru all terms and conditions by "Yen Artistry" before Customer made the purchase.
11 Governing Law
10.1 These Terms and the Contract shall be governed by the law of Singapore and the parties submit to the courts of Singapore in respect of ant dispute arising.